Returns & Refunds

Returns & Refunds Policy

Return Eligibility

Due to the nature of research compounds, we can only accept returns on unopened, unused products in their original sealed packaging. Returns must be initiated within 30 days of delivery.

Non-Returnable Items

The following items cannot be returned: opened or used products, products without original packaging, items purchased more than 30 days ago, and clearance or final sale items.

How to Initiate a Return

To start a return, please contact us at support@beacapra.com with your order number and reason for return. Our team will provide you with a Return Merchandise Authorization (RMA) number and return shipping instructions.

Refund Processing

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds are issued to the original payment method. Original shipping charges are non-refundable.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost.

Subscription Cancellations

Subscribe and Save orders can be cancelled at any time from your account dashboard. Cancellations must be made at least 48 hours before the next scheduled shipment.

Contact Us

For any questions about returns or refunds, please email support@beacapra.com.